Please note due to differences in monitors, mobile phone screens, the exact color or texture of the final product may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason.
All sales are final and we do not offer any return or exchange under normal conditions.
We will only exchange any product(s) if the product(s) received has any kind of manufacturing defect and the defect is reported within 48 hours of receiving the order.
Please note that the product must be unused with the label, tags attached. Products that have been used will not
be accepted as an exchange. Products that have any kind of stain or mark, body odor, or perfume scent will not be accepted. After thoroughly examining, you will be offered an exchange with the same price value product or store credit for future purchases.
Possible exchange is provided within 1 week.
There is no refund for shipping and handling charges.
Product exchanges are not possible once your order has been confirmed. In order to get another desihg or color you will have to place a new order on the website.
Although customer satisfaction is a top priority for us, we recognize that it is impossible to measure a customer’s satisfaction relative to his/her expectations. For this reason, we cannot guarantee your complete satisfaction with our products and/or service. For that reason, we do not offer refunds, exchanges, or returns.
We reserve the right to approve a returned product for an exchange.
ALL CUSTOMERS ARE HEREBY NOTIFIED THAT AS PER THE TERMS AND CONDITIONS OF COD, THE COURIER COMPANY WILL NOT ALLOW THE CUSTOMER TO OPEN THE PACKAGE BEFORE PAYMENT.
PLEASE DO NOT FORCE THE DELIVERY PERSON FROM THE COURIER COMPANY TO OPEN THE PACKAGE BEFORE YOU MAKE THE PAYMENT AS IT IS AGAINST THE RULES OF THE COD IN PAKISTAN.
THANK YOU FOR YOUR COOPERATION.
SHIPPING TIMING FOR ORDER DELIVERY WITHIN PAKISTAN WILL BE 5 TO 7 WORKING DAYS,
IF THE PRODUCT IS AVAILABLE, OTHERWISE THE CUSTOMER WILL BE INFORMED REGARDING THE AVAILABILITY.
FOR INTERNATIONAL CUSTOMERS DELIVERY TIMING WILL BE 15 WORKING DAYS, IF THE PRODUCT IS AVAILABLE,
OTHERWISE THE CUSTOMER WILL BE INFORMED REGARDING THE AVAILABILITY.
Brand boxes shown with the dresses are for display purposes only boxes are not included with the package.